فك الحركة
تُفكك الحركة بالكامل وتُفحص جميع القطع بعناية. وتُستبدل القطع التي لا تستوفي متطلبات رولكس مباشرة.
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عند استلام ساعتك، يُدوّن أحد العاملين كل طلباتك، ثم يحيلُها إلى صانع ساعات.
يفحص صانع الساعات ساعتك بعناية ويُعِد تقييمًا للعمل الذي ينبغي إنجازه. وبعد اعتماد التقييم، تبدأ الصيانة.
تُفصل الحركة عن العلبة دون فصل المينا والعقارب، ويُفصَل السوار عن العلبة. ويتم التعامل مع الحركة والعلبة والسوار بشكلٍ منفصل أثناء الصيانة، ثم يُعاد تجميعها في نهاية العملية.
تُفكك الحركة بالكامل وتُفحص جميع القطع بعناية. وتُستبدل القطع التي لا تستوفي متطلبات رولكس مباشرة.
يجري تنظيف جميع المكوّنات باستخدام الموجات فوق الصوتية لإزالة كل آثار الأوساخ.
بعدما تجف القطع التي جرى تنظيفها، يُعاد تركيب الحركة وتزييتها بالكامل. يقوم صانع الساعات بضبط أولي لدقة الحركة استنادًا إلى معايير العلامة.
يُثبت بعدئذ ظهر العلبة لولبيًا وتخضع ساعتك لاختبار آخر خاص برولكس يستغرق ٢٤ ساعة على الأقل للتحقق من أداء الحركة مع مرور الوقت.
تخضع ساعتك لاختبار ضغط تحت الماء للتحقق من مقاومتها للماء، ثم يُعاد تثبيت السوار في العلبة.
ساعتك الآن مستعدة لمراقبة نهائية، يتأكد صانع الساعات خلالها من أن الساعة تعمل بصورة مثالية وأن مظهرها الجمالي لا تشوبه شائبة.
في نهاية إجراءات الخدمة، تُعاد إليك ساعتك في حقيبة صغيرة آمنة وتُرفق بخدمة ضمان دولي لمدة عامين يغطي قطع الغيار وتكاليف العمل.
تلتزم رولكس بتوفير خدمة ما بعد البيع من الدرجة الأولى. وبفضل المعايير الصارمة وخبرة صنّاع ساعاتنا، يمكن أن تواصل ساعتك من رولكس أداء وظائفها على مرّ الزمن بموثوقية وخصائص جمالية استثنائية.