Het demonteren van het uurwerk
Het uurwerk wordt volledig uit elkaar gehaald en alle onderdelen worden uitvoerig bekeken. Alle onderdelen die niet meer voldoen aan de eisen van Rolex, worden systematisch vervangen.
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Een medewerker zal alle eventuele verzoeken van u noteren. Hierop wordt het horloge naar de horlogemaker gestuurd.
Het horloge wordt uitvoerig bestudeerd door de horlogemaker, die daarna een kostenraming zal maken voor het werk dat moet worden verricht. Zodra deze is goedgekeurd, wordt met het onderhoud begonnen.
Het uurwerk, nog steeds voorzien van de wijzerplaat en de wijzers, wordt uit de kast gehaald. De horlogeband is dan al losgemaakt van de kast. Het uurwerk, de kast en de band krijgen ieder een eigen behandeling gedurende de onderhoudsbeurt voor ze aan het eind van het proces weer worden geassembleerd.
Het uurwerk wordt volledig uit elkaar gehaald en alle onderdelen worden uitvoerig bekeken. Alle onderdelen die niet meer voldoen aan de eisen van Rolex, worden systematisch vervangen.
Elk onderdeel wordt in een ultrasonisch bad gereinigd om alle onzuiverheden te verwijderen.
De schoongemaakte onderdelen worden gedroogd waarna het uurwerk weer volledig wordt geassembleerd en gesmeerd. De horlogemaker maakt de eerste afstellingen van het uurwerk volgens de criteria van het merk.
De kastachterkant wordt dan dichtgeschroefd en uw horloge ondergaat een andere voor Rolex specifieke test die minimaal 24 duurt en waarbij de prestaties van het uurwerk op de lange termijn worden gecontroleerd.
De waterdichtheid van uw horloge wordt gecontroleerd door middel van een druktest onder water. Hierna wordt de band aan de kast vastgemaakt.
Uw horloge is nu klaar voor de laatste controle waarbij de horlogemaker controleert of de functies goed werken en of het uiterlijk geen imperfecties vertoont.
Na deze onderhoudsprocedure, die gepaard gaat met een internationale tweejarige servicegarantie op onderdelen en werkzaamheden, wordt het horloge aan u overhandigd in een beschermhoesje.
Rolex doet er alles aan om u een eersteklasservice te bieden. Dankzij de strenge normen en deskundigheid van onze horlogemakers blijft uw Rolex-horloge jarenlang goed functioneren en behoudt het zijn uitzonderlijke betrouwbaarheid en buitengewone glans.