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रोलेक्स में, हम ऐसी घड़ियाँ बनाते हैं जो जीवन भर चलने वाली बनती हैं। हम जो काम करते हैं तब पक्का करते है कि हमारी घड़ियों को किसी भी परिस्थिति में पहना जा सकता है और समय की कसौटी पर खरी साबित हों।
अपनी घड़ियों की सूक्ष्मता और विश्वसनीयता सुनिश्चित करने के लिए, रोलेक्स प्रत्येक घड़ी को एकत्रित करने के बाद परीक्षणों की कड़ी शृंखला से गुज़ारता है। हमारे कठोर गुणवत्ता आश्वासन पर हमारा भरोसा हमें ब्रांड के किसी आधिकारिक खुदरा विक्रेता से खरीदी गई सभी नई रोलेक्स घड़ियों पर पाँच-साल की अंतरराष्ट्रीय गारंटी प्रदान करने की अनुमति देता है।
रोलेक्स द्वारा जारी की गई रोलेक्स अंतर्राष्ट्रीय पांच-वर्षीय गारंटी, खरीद के समय आपके रोलेक्स का आधिकारिक खुदरा - विक्रेता द्वारा पूरी और दिनांकित की जाएगी और रोलेक्स के साथ पंजीकृत होगी।
गारंटी तभी वैध है जब (1) घड़ी एक रोलेक्स का आधिकारिक खुदरा - विक्रेता द्वारा बेची गई है; (2) खरीद के समय पर रोलेक्स का आधिकारिक खुदरा - विक्रेता द्वारा गारंटी कार्ड को पूरी तरह भरा गया है; और (3) घड़ी के साथ, गारंटी कार्ड रोलेक्स का आधिकारिक खुदरा - विक्रेता या आधिकारिक रोलेक्स सर्विस सेंटर के साथ प्रस्तुत किया गया है।
गारंटी की सीमाएँ
रोलेक्स गारंटी में सामान्य टूट-फूट (मुख्यतः नॉन-मेटल ब्रेसलेट और पट्टे की टूट-फूट), नुकसान, चोरी या क्षति, दुरुपयोग करना शामिल नहीं हैं। पुर्जों या उपस्करों का ऐसे पुर्जों से संयोजन या प्रतिस्थापन जो रोलेक्स द्वारा निर्मित नहीं हैं, गारंटी को अमान्य कर देगा।
हरा मुहर
उत्कृष्टता का एक नया मानक
पांच साल की गारंटी जो सभी रोलेक्स मॉडल पर लागू होती है, उसे हरा मुहर के साथ युग्मित है, जो सर्वोत्कृष्ट क्रोनोमीटर के रूप में इसकी स्थिति का प्रतीक है।
यह एक्सक्लूसिव पदवी प्रमाणित करती है कि यह घड़ी रोलेक्स की अपनी प्रयोगशालाओं में उसके अपने मानदंडों के अनुसार विशिष्ट अंतिम संचालन की एक श्रृंखला से होकर गुज़री है, और इसके अलावा इसके घड़ी की मशीन को आधिकारिक सीओएससी(COSC) सर्टिफ़िकेशन भी मिला है।
इसके निर्माण के लगभग एक सदी बाद, ऑयस्टर घड़ीसाज़ी में सबसे आगे रहता है। रोलेक्स घड़ियों को "सर्वोत्कृष्ट क्रोनोमीटर" बनाने वाले मानदंडों को यांत्रिक घड़ी के लिए उत्कृष्टता का एक नया मानक स्थापित करने के लिए प्रबलित किया गया है। ब्रांड यांत्रिक घड़ी के लिए सीमा को पीछे धकेलना जारी रखे हुए है, और घड़ीसाज़ी में उत्कृष्टता का मानदंड बना हुआ है।
हम एक ऐसे मापन यंत्र पर काम करते हैं जिसे हमारे अपने उपकरण के अलावा किसी से नहीं मापा जा सकता है