Zerlegen des Uhrwerks
Das Uhrwerk wird vollständig zerlegt, und alle Komponenten werden mit größter Sorgfalt untersucht. Komponenten, die nicht mehr den Rolex Kriterien entsprechen, werden automatisch ersetzt.
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Bei der Übergabe der Armbanduhr nimmt das zuständige Personal Ihre Wünsche auf. Danach wird die Uhr an einen Uhrmacher weitergeleitet.
Ihre Armbanduhr wird sorgfältig von einem Uhrmacher untersucht, der dann die durchzuführenden Maßnahmen abschätzt und einen Kostenvoranschlag erstellt. Nach Annahme des Kostenvoranschlags kann der Wartungsservice beginnen.
Das noch mit Zifferblatt und Zeigern versehene Uhrwerk wird aus dem Gehäuse herausgenommen, nachdem zuvor bereits das Armband entfernt wurde. Uhrwerk, Gehäuse und Armband, die während der Wartung getrennte Wege gehen, werden am Ende des Service wieder zusammengebaut.
Das Uhrwerk wird vollständig zerlegt, und alle Komponenten werden mit größter Sorgfalt untersucht. Komponenten, die nicht mehr den Rolex Kriterien entsprechen, werden automatisch ersetzt.
Die einzelnen Komponenten werden im Ultraschallbad gereinigt, um Verunreinigungen selbst in besonders schwer zugänglichen Bereichen zu beseitigen.
Die Komponenten werden getrocknet, und das Uhrwerk wird wieder komplett zusammengebaut und geschmiert. Der Uhrmacher reguliert dann das Uhrwerk ein erstes Mal nach den markeneigenen Kriterien.
Nachdem der Uhrmacher den Gehäuseboden verschraubt hat, wird Ihre Armbanduhr mindestens vierundzwanzig Stunden getestet. Dabei wird das Uhrwerk einem markeneigenen Langzeit-Funktionstest unterzogen.
Die Wasserdichtheit Ihrer Armbanduhr wird mit einem Drucktest unter Wasser überprüft, bevor das Armband wieder am Gehäuse angebracht wird.
Nun kann Ihre Armbanduhr einer Endkontrolle unterzogen werden. Dabei überprüft der Uhrmacher, ob die Funktionen vollends einsatzbereit sind und die ästhetischen Merkmale den Anforderungen entsprechen.
Nach Abschluss des Wartungsservice, der mit einer internationalen Servicegarantie von zwei Jahren auf Teile und Arbeitsleistung verbunden ist, wird Ihnen die Armbanduhr in einem Schutzetui überreicht.
Rolex ist voll und ganz bestrebt, Ihnen einen erstklassigen Kundenservice zu bieten. Dank der hohen Ansprüche und des Know-hows unserer Uhrmacher besticht Ihre Rolex Armbanduhr auch nach Jahren noch durch ausgezeichnete Zuverlässigkeit und makellosen Glanz.