Desmontagem do mecanismo
O mecanismo é inteiramente desmontado, e todos os componentes são analisados com o maior cuidado. Aqueles que não correspondem mais aos critérios da Rolex são sistematicamente substituídos.
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Funcionários competentes registram suas eventuais solicitações quando você lhes confia seu relógio. Este é, em seguida, entregue a um relojoeiro.
Seu relógio é cuidadosamente analisado por um relojoeiro, que avalia as intervenções a realizar e então estabelece um orçamento. Uma vez aceito o orçamento, o serviço de manutenção se inicia.
O mecanismo, ainda encimado pelo mostrador e pelos ponteiros, é extraído da caixa – da qual a pulseira foi previamente removida. O mecanismo, a caixa e a pulseira serão tratados separadamente durante o processo de manutenção, antes de serem remontados no final do serviço.
O mecanismo é inteiramente desmontado, e todos os componentes são analisados com o maior cuidado. Aqueles que não correspondem mais aos critérios da Rolex são sistematicamente substituídos.
Os diversos componentes são limpos por meio de banhos de ultrassom para eliminar todas as impurezas.
Depois da secagem dos componentes, o mecanismo é inteiramente remontado e lubrificado. O relojoeiro faz uma primeira regulagem do mecanismo segundo os critérios da marca.
Após o relojoeiro rosquear novamente o fundo da caixa, seu relógio é testado por no mínimo 24 horas. Esse teste, específico da marca, permite verificar o bom funcionamento do mecanismo durante esse período.
A impermeabilidade do seu relógio é verificada por meio de um teste sob pressão na água; depois disso a pulseira é remontada na caixa.
Agora seu relógio está pronto para um controle final, ao longo do qual o relojoeiro se certifica de que as funções estejam perfeitamente operacionais e que a estética esteja irrepreensível.
Ao final do serviço, seu relógio lhe é entregue dentro de uma bolsa de proteção, e recebe uma garantia de serviço internacional de dois anos para peças e mão de obra.
A Rolex está inteiramente comprometida em oferecer a você um serviço pós-venda de primeira linha. Graças à exigência e ao know-how de nossos relojoeiros, o seu relógio Rolex pode atravessar os tempos conservando tanto a sua excelente confiabilidade quanto seu brilho impecável.