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I rivenditori autorizzati Rolex sono i soli a poter vendere orologi Rolex nuovi e autentici. Essi garantiscono l’autenticità del tuo Rolex, permettendoti di beneficiare di una garanzia internazionale di cinque anni. Un’esperienza unica Da Rolex, siamo fieri del nostro lavoro e crediamo che per comprendere cosa significhi indossare un Rolex – l’accuratezza meticolosa dei dettagli, il peso perfettamente bilanciato, il comfort ottimale al polso – non ci sia modo migliore che provarlo.
I rivenditori autorizzati Rolex dispongono delle competenze e della preparazione tecnica necessarie per orientarti al meglio all’interno dell’ampia gamma di modelli e di funzionalità disponibili, aiutandoti in una scelta che ti accompagnerà per sempre.
Per un regalo impeccabile Ogni Rolex è presentato in un elegante astuccio, custode del gioiello riposto al suo interno. Qualora l’orologio sia destinato a essere regalato a una persona a te cara, proprio l’astuccio costituirà il primo elemento di contatto, pronto a rivelare il suo prezioso contenuto.
01. Standard di qualità senza eguali La qualità è il filo conduttore della storia di Rolex. La qualità del movimento, la qualità della cassa e del bracciale, ma anche la qualità dei servizi associati alla vita dell’orologio dopo l’acquisto. La filosofia di Rolex, che si traduce in standard di qualità senza eguali, è guidata dall’impegno instancabile per il raggiungimento di un obiettivo: la soddisfazione dei clienti. Da Rolex i clienti sono al centro di ogni riflessione e di ogni procedura.
02. La preparazione dell’orologio I rivenditori autorizzati Rolex dispongono delle competenze e degli strumenti necessari per regolare il bracciale o il cinturino del tuo orologio, per un comfort ottimale. Nel caso dei bracciali in metallo, alcune maglie possono essere aggiunte o rimosse, secondo le esigenze. Le eventuali maglie in eccesso vengono riposte nell’astuccio insieme all’orologio e consegnate al momento dell’acquisto.
Prima di affidarti il tuo orologio Rolex, il rivenditore autorizzato Rolex avrà cura di prepararlo per l’utilizzo. Procederà a una carica completa dell’orologio, regolerà l’ora, la data ed eventualmente il giorno, verificherà le funzioni e infine la corona di carica, per assicurarsi che sia saldamente avvitata all’orologio.
All’interno dell’astuccio, riporrà inoltre il manuale d’uso dell’orologio, con le istruzioni su come utilizzarlo e prendersene cura. Il tuo rivenditore autorizzato compilerà e daterà la carta di garanzia Rolex, che attesta l’autenticità dell’orologio.
03. La garanzia internazionale di cinque anni Per garantire la precisione e l’affidabilità dei suoi segnatempo, Rolex sottopone ogni orologio a una serie di rigorosi test dopo la fase di assemblaggio. Grazie ai rigidi criteri di qualità adottati dal Marchio, tutti i segnatempo Rolex nuovi acquistati da un rivenditore autorizzato sono accompagnati da una garanzia internazionale di cinque anni.